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Frequently asked questions

Minimum Order

We have a minimum order value of £50 ex VAT and ex delivery.

Discounts

Discounts apply to all products except CrinkleCut, Veryfine, PreciousMetal shredded paper, Riedel and Screwpull. Printing costs, delivery and VAT do not count towards discounts.

all orders £250 - £499 ex VAT: 2% discount
all orders £500 - £999 ex VAT : 3% discount
all orders £1000 - £1999 ex VAT: 5% discount
all orders over £2000 ex VAT: 7.5% discount

Delivery within UK Mainland

  • Free delivery on all orders over £125 ex VAT
  • For all orders under £125 please add £9.95 ex VAT

We aim for next day, however please allow 2-3 working days during busy periods. A next day delivery service is not available for the following Scottish Highlands postcodes: FK17-22, G83, IV33-39, KW1-3, KW5-14, PA21-33, PA35-40, PH18-26, PH30-42.

Delivery outside UK Mainland

Northern Ireland, Ireland, Channels Islands & Other Islands:

  • Free delivery on all orders over £300 ex VAT
  • For all orders under £300 ex VAT please add £25 ex VAT
Please allow up to 5 working days for delivery

Courier Deliveries

All deliveries are made by our courier DHL. Deliveries are made between 8:30am - 6:00pm. It is essential that your order is consigned to a 'manned' address, where our courier can obtain a signature on delivery. If the courier is unable to make the delivery to the specified address and has to return at a later date, a supplementary charge may have to be made. We are unable to give ETAs on deliveries until after 3pm on the expected delivery date.

International Deliveries

We do not generally deliver goods outside of the United Kingdom but if international customers were interested they have the option of organising a collection from us via their own courier, otherwise delivery time and cost would be dependent on our courier charges.